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Integration Response RejectionsWe're unable to get a response XML (see attached) accepted by the IS. Any thoughts?Here is the log:2009-May-01 18:45:10 GMTChannel=agentLevel=WARNINGLogID=1972Thread=File listener thread for agent 'AD_Integration'Error...
Tool Tips - Notes to the Requestor/InitiatorWe have tried to create script that would allow us to use tool tips to give instruction or other information to the user when filling in a form. However, the tool tip for the dictionary caption continues t...
addValidator for Required FieldsWe would like to be able to control the assignment of the field validation (required fields) based of a selection by the user on the order form.I have been able to assign this to a field based off of a selection, howev...
Single Library vs Multiple LibrariesCurrently we're in an environment that was set up with a single ISF Library. However, over the last 3 years in which we've been using this library, it has become quite bloated and oversized for a .js file.We are l...
LDAP QueriesWe're trying to implement an LDAP query to validate information via a service form.I don't think I have the queries.xml file set up properly for LDAP use. Here are the settings from that file for LDAP:<datasource type="LDAP" name="SBU...
Hi Jim,RequestCenter has always been the type of environment that all you have to do is ask and it will go through the action. Click go and it goes, click done and it's done. An undo feature like this would be significant work. You would need to m...
I would agree with the need to allow for a default within RequestCenter. I also had requested that calendar timeframes should be a default setting that is available to change by the sys admin.Holidays brings up a whole other issue. Holidays are fir...
Emir,Can you specify some of the criteria that you went through to help you to decide to start from scratch? Also, how many service definitions, categories, OU's and anything else that you can think of do you have in your instance of RC? Are you ar...
We noticed that there is a difference in the presentation of the page when the URL resolves to an Internet site vs an Intranet site.For example:http://servername/RequestCenter (intranet site)http://internal.company.com/RequestCenter (internet site)Bo...
Hey Ryan,Good to see you on here. Charlie is exactly right on this one. INCLUDES would be used to evaluate any field element that allows for more than one value to be selected (multi-select, checkboxes).