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Hello, newScale - Do we have any idea if the feature of reporting on "Comments and History" is available or when it might be made available?Thanks!BevSAIC
I have a similar requirement and accomplished it using javascript in 2008.3 version. I did not think to use data retrieval rule functionality. In addition, I am not following your syntax from dual statement for SQLServer, but let me try it. Thanks.
Hello, I have a question and want to add to the discussion regarding viewing approval workflow. Can a service team approve the workflow if they are configured to be “recipients of escalation emails” if approver does not approve their task? Let say we...
Hello,What is the auto-close agent. We have a similar requirement to send out two emails during the authorization moment, but do not have access to ServiceLink. Any idea?Thanks!Bev
