Allow Email When Comments are PostedAllow configuration of email (configure who get the notification) when a comment field is used.  If the customer enters a comment, it would be nice to be able to email the provisioning team or the catalog team.  Ad...

How to Disable the Add & Review Button *Updated with the correct ISF  code (the previous code, in case you saved it, was to actually  escape apostrophes.  That will be posted  seperately. Note that this solution might not work in your environment - y...

Email Parsing AdapterAn interesting idea - what about an email parsing adapter?  It would be too cool to have an email agent that was configurable by email account (pop, smtp, etc.) and typical account settings, that could skim emails for name value ...

Separation of Moment from WorkflowRecently, there have been cases where we've considered "fudging" workflow - we have a service, someone approves and it needs to go onto another group or person that works on the service more before it needs to go som...

Track Service Delivery Changes to Form FieldsAt a service level, it would be beneficial to have an audit log of changes to the form - i.e. John Provisioner changes a form response from yes to no, later Sally can also edit the same dictionary from no ...