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Queue-Task reportHi - does anyone have SQL to run a report that will show the service, the queue and the tasks for that service? I can get the service and tasks, but not the queue.
We are trying to pull the service ID into an existing link in an email template.We want to include the service ID in an email to an existing link that takes the customer to another place. We want to pull the service.serviceid and place it at the end...
#Site.URL# link in emailsHi - we have a new link for newScale for Request Center and it is https instead of http. Now when we add a link to an email to the request center, it changes the https link back to the http link which doesn't work. Anybody...
Service that takes you to another link outside of the service catalogHi - We have services that are "Not orderable" because our request center does not fulfill the request, but the link we provide takes them to a service outside of our service catal...
Building Conditional Rules in 2008.3Has anyone been able to configure a conditional rule in 2008.3 so that if someone selects the current date (today's date), the rule will display an alert and stop submission. I've tried using several date fields i...
Thanks Craig - you were right - somehow a space was in there which didn't allow the service id to populate. Once I removed it and tested, the link includes the service ID now. Sometimes you need someone to remind you of little things!Again - thank ...
Thanks Craig. I can pull the service id into the email template using #Service.ServiceID#, but I can't get it to be at the end of the link to the site I want to send the user to. Example: I want to send someone to http://test.com/test/default.asp?...
OK Emir - never mind - we are now able to export as well. It was just a setting in IE that we needed to check.Again - thank you very much for taking time to reply to me. Wendy
Emir - thank you so much - that worked. The email links are working fine now.We do have another issue since we changed to https - exporting. We get the attached error when trying to export a service. Would you happen to know what needs to be chang...