I have a bunch of dropdowns that I want reset if a user flips a radio button to a different value at the beginning of the form.I have a Yes/No radio button presented at the beginning of the form.  When the radio button is clicked, dropdowns apprear w...

Instructions for Ad-Hoc TasksIn reading the ServiceManager training material a screenshot displays "Task Instructions" under the "Ad-Hoc Tasks" button on the page navigator when an Ad-Hoc task is created.  Currently in our system, this "Task Instruct...

Conditional Triggered from Multi-Value FieldI'm already aware of how to fire a task based on a value appearing in a list (say for instance a list of checkboxes), using the INCLUDES operator.I'm now trying to fire a task if the field doesn't include a...

Choosing A Person/Queue in FormWe have a senario at our company where during the authorization moment, a service team routes the approval to a person through a person select data field.  In some cases they would like to send it to a service team rath...

Refreshing a Person Select fieldHey Guys:Does anyone know of a way via ISF to refresh a person select field during the ordering moment?SenarioIn the form the user is prompted whether or not an additonal person needs to approve the request before the ...