I need to suppress the popup errors caused by retrieval rules that  reference fields that were added to a dictionary after a service request  was submitted.I added several fields to a dictionary, and the fields will always   remain hidden.  In the fo...

After an onload active form rule has been added for a newly created  field, viewing a service request submitted prior to the addition of the  new field causes a pop-up error.I added a field to a dictionary  and then created on onload active form rule...

Create link in e-mail template that takes requestor directly to form details of the specific request.We have the delivery of PC request done in VSM.  RequestCenter creates a VSM ticket and gets the VSM ticket number back.  This ticket number is put o...