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Namespace for AuthorisationsHi,Is there a namespace that holds who (preferably the email address) approved the requisition?Im hoping that we can do something like - #Service.Requisition.Approver.Email# thanksDavid
I'm trying to use the Requisition ID during service deliver to make a SQL call to the REQUESTCENTERDS DS to calculate dates based on the Task start date. I thought that I should be able to use #Requisition.RequisitionID# to access the ID, but this s...
Cancelling a Service Requistion if not authorised within 5 days.Hi All,I'm working on a service that requires authorisation prior to starting the plan, and its been requested that if the requistion isnt approved / rejected within 5 days that it shou...
Hi,I'm looking for a way to know if the form was updated or completed during the validation of the form. We have a requirement to be able to update the form in stages during a single task (in the service delivery moment) over a few days with mandat...
An undo feature is a great idea for Service Designer, Ive lost count of the amount time Ive lost to recreate/fix a plan when RC goofs up a delete,add or move.
Hi Ed,Can you give me an example of an SQL data retrieval rule? I created a data retrieval rule to run at form load during the delivery moments as follows :Select #Service.Requisition.RequisitionID# as theRCIDI then use theRCID to populate a field o...
