Hi,   Please try accessing the portal again.If you face the same issue, please share the screenshot.   Thanks, Agrim

Hi Jeffrey, The user has both CustomerAdmin and CustomerUser role assigned. Please let me know if I can remove the User role as it might create an issue while accessing and managing different tabs in the SNTC portal. Thanks, Agrim

Hi jdawson,   My name is Agrim Kher and I will be handling your request. Please dm me the following details-   Company Name- CCO ID -    Thanks, Agrim

Hi Micheal,   Please let me know if you trying to ssh to a device from the collector.If yes, please let me know the command you are using.   Thanks, Agrim