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Renew.cisco.com, our easy-to-use dashboard on Cisco Commerce, is more than just renewals. As we continue to strive for excellent customer experience, we have made upgrades allowing you to manage not only renewals but your full Cisco Installed Base -...
Hello,
There is a helpful user guide posted in the knowledge base articles which you can find here: https://community.cisco.com/t5/contract-renewals-knowledge-base/renew-cisco-com-user-guide/ta-p/4576565. In this user guide you can find step by ste...
Hi again - I know this is another email - but I was told you could try and reach out to onesupport@cisco.com (mention the contract management case, etc.).
Hello - not sure if you tried these options but you can also try emailing onesupport@cisco.com (mention your case # you currently opened) or web-help-sr@cisco.com.
Hello Courtney, You can view all your contracts and subscriptions in CCW-R, however, you will generally quote all subscriptions in the cloud/SaaS tool. Also, if you hover over the checkbox with a little black mark it pops up a statement that will sa...
Hello Mike,
Thanks so much for sharing your question with our Renewals Community!
Myself or another member of our team will make sure to get back to you with the proper answer as soon as possible.
If you have any questions in the interim, pleas...