Ah, good.  I'm on another forum where the owner deletes anything that doesn't agree with him to make his point look better.Glad to hear it.  It did get a laugh from me at least. 

Heh - I guess you didn't like dale brewe's description of your process, since you erased the comment.  I think his post was exactly on target, and not offensive.  Please don't delete posts just because you don't like them.I see nothing objectionable ...

The caller id bug is resolved by this issue, so other people using the SPA112 should go through this process.I did test my theory about the caller ID bug simply being a buffer overflow, since only some of my caller ID names didn't come through, parti...

Thanks.  The process, for anyone else trying to get the software fix for this caller id bug:Dial the number that John gave: 866-606-1866The phone tree prompts are:1-1-2-1-2-3And then you get a case number and they verify your SIP provider, your route...

So - I left the chat window "connecting to a support representative" open for 6 hours and no one ever responded.  Is there another way to get this beta software, as the chat window method doesn't seem to work.  Maybe I should call on the phone? (If ...