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Have you heard of and/or tried to implement Network as Code (netascode.cisco.com)? It's Cisco's approach to Infrastructure as Code (IaC). There's also a professional services offer, Services as Code, to help customers and partners implement, adopt an...
One of my Partners was told by Cisco that an enhancement was made to SVO (Service Order RMA Tool) in 2014 to allow for a replacement/spare serial number field to be filled in to enable partners to do 3-way swaps. It seems the process does not work as...
I managed to get the attached ppt, but it is Cisco Confidential (internal only). I asked the author Lucy Witt (lwitt@cisco.com) for a Partner/Customer facing version, and she advised they could modify the deck after April 20, 2015, or so.
