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Are you running it through Citrix or any sort of streaming service? There was a common issue a while back.https://help.webex.com/en-us/article/WBX7874/Unable-to-See-Streaming-Content-Shared-through-Application,-Screen,-or-DesktopSharing
Hi, not sure if you figured it out but there are instructions here:https://help.webex.com/en-us/article/WBX9000035639/Unable-to-Schedule-Meetings-after-Upgrading-to-a-Paid-Plan
