Sadly my user reports turning off 5Ghz and 6Ghz (one at a time) doesn't get his working. I can only ask my user what to do and trust that they did it right. 

@DjHarPrem  When/if I get my hands on that newer version of Cisco AnyConnect; I like to give that a shot. TY@peterdowson Wow, that is an interesting trial and error right there. This is what I'm going to test out with one of my user next.

One of our user tested a theory that it could be due to Wi-Fi password security type by creating a guest Wi-Fi ssid and leave the password blank, this allows my person to connect to the Eero router (then changed it back to have an pw now, but willl h...