I applied 1.2.0.10 to 17 routers and have had no problems for two months now. It appears that the problem may at long last actually be fixed.

Calling from Cleveland, Ohio. The number is working now, but definitely gave me a not-in-service message this morning. I tested just now with redial to make sure I hadn't misdialed earlier.I've had previous occasion to call that number, and got auto-...

Right. That page gives the same out-of-service phone number for the United States.

Do you have a way to contact Cisco Product Support? The Cisco website says "1-866-606-1866 Small Business Support Center", but that number is not in service.

I know it's been a while, but I decided to follow the suggestion to  call 1.866.606.1866 and open a support ticket (I held off because frankly, my  expectations are low).When I get to the point of being transferred to a person, I get a error message ...