What are working groups?
Working Groups are a Customer Advisory Community activity that advances product features and best practices services.
Participants in Working Groups collaborate with Cisco product managers, developers and implementation consultants in a comprehensive, three-phase process that includes Discovery, Implementation and Delivery.
During the Discovery Phase, Cisco participants lead a series of three Working Group member meetings to gather, refine, and then prioritize product and/or best practice requirements.
During the Implementation Phase, Cisco participants review detailed specifications and prototypes with Working Group members, gathering additional feedback before final delivery.
During the Delivery Phase, Cisco participants demonstrate the new feature and/or best practice for the Working Group and collaborate on customer beta tests and deployments.
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