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I need to get Apple Configurator 2 (I'm gonna call it AC2) to connect to my managed iPads. Period.I created a new DEP profile that does allow "pairing." It works on any iPad I push it to -- as long as I do not restore that iPad's iCloud backup. If ...
Ok, long story coming up. Please bear with me...Our MDM certificate expired. The boss had it on his calendar for renewal, but last year renewed it a couple weeks early, and forgot to change the calendar entry, so it expired...So we created a new on...
The device automatically puts itself into DEP. I can't stop that -- unless you know of a way I can stop that? It enrolls itself in DEP during the factory-reset process, pretty much right before it gives me the option to restore (or not) from the iC...
Ok, so I cannot restore the backup without restoring the DEP info...Where do I get the Supervision Certificate for the existing DEP profile, then? And how do I install that certificate into Apple Configurator 2 so I can pair it with these iPads?Than...
Please take a look at the following screenshot:Why is the "Settings" column blank for all of them? (FYI, the "Settings" column is not blank for the one that I assigned the new DEP Management Profile to.)How could we have received a bunch of iPads WI...
Yeah, I don't know why, but deleting all my certificates from my Enterprise account (and the provisioning profiles, too) did the trick.See my final response to the thread you linked for my complete answer.Best of luck!
I destroyed all the certs on my Enterprise account, and re-did them from scratch. Now my Enterprise apps are installing normally. I have no idea why that worked, but it did.I had to get Apple involved, because somewhere along the line, my app IDs g...