@alejandro.macaya I see that one of the VPN clients was connected on Aug 5 at 13:22:45. If you are still having an issue, I would recommend troubleshooting the issue with support. I see that case is supported pending, NSE will reach back to you soon....

@HourITAdmin @DavidHenley @JRMcGee1 I totally understand the Major issue we had before. We are still working on RCA for the issue and waiting for update from the Engineering team.Once that verbiage is created, we’ll update all of the cases attached t...

Hello Everyone, Just to keep you all informed on the config fetch outage/Client VPN, a fix has been deployed to all shards, nodes will now be able to fetch their configurations if a Dashboard change is initiated or so out of date nodes should self-co...