@kkwok In their defense, When something this serious hits so quickly, it requires swift resolution. So understandably the messaage may not have gotten to all the first level techs. But depending on when you spoke with them, if it was hours after, th...

@micronet_info One of many issues stemming from the bigger outage. all in all, an overall official documentation once all is restored is in order, agree?

I have already done so. But transparency in communication to all would help. If I receive an official and adequate response, Ill make sure to post it here.

Though I appreciate the PR level of vague updating, We will need an adequate evaluation on what broke, why it broke, and how it can be prevented in the future. It may be steep, but this seemed to have been a meraki wide outage, and due to the nature...