I’m working with a team exploring ways to improve your TAC Support experience. Several questions have come up that we would like customer/partner feedback on. Here’s the first one: 1. What data or information are you asked for repeatedly when w...
Thanks for the response, Mike. Thanks, too, for the Kudos for TAC.On the parts list you mentioned...could you say a little more about that? Would it be a list of the equipment you have at a high level? Something like a Router A, Router B, Switch C,...
Great, thanks!So you ship replacement hardware to the same address most of the time, but once in a while it goes somewhere different...is that correct?