Cisco Support Community Follow the NetPros Twitter App The application allows Twitter users to receive a Twitter direct message, every time a Cisco Support Community's NetPro member they have chosen to follow posts anything on Cisco Support Community. Step 1. 'follow' @cisco_support. cisco_support is the name of a Twitter account through which you can access Cisco Support Community. But first you'll need to follow cisco_support. Here's how... Login to your Twitter account. In the Twitter reply input box type: follow @cisco_support This is a one time step. Step 2. Send cisco_support a tweet. Here's a list of commands supported by cisco_support and the command syntax. List of NetPros Usage: @cisco_support list Direct Msg: Valid NetPros: Joe Clarke, Lucien Avramov, Carlos Pignataro Follow NetPros Usage: @cisco_support follow Joe Clarke Direct Msg: Successfully following Joe Clarke. Latest Article: http://tinyurl.com/2af9hb2 Unfollow NetPros Usage: @cisco_support unfollow Joe Clarke Direct Msg: Successfully unfollowed Joe Clarke
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Join Kureli Sankar as she takes your questions about troubleshooting ASA, PIX and FWSM. Kureli is an engineer supporting Cisco's firewall team in Research Triangle Park, North Carolina. Her team supports the Cisco Adaptive Security Appliance, Firewall Services Module, Cisco Security Manager, the Content Security and Control module, and the Zone Based Firewall module in Cisco IOS Software. This TweetChat is the third in a series from our Ask the Experts group and will take place on Thursday, August 10 from 10:00am – 11:00am PT using the #ciscosupport hashtag. Submit questions in advance to @ciscosupport with the hashtag #ciscosupport or submit by posting a comment below (log in with cisco.com userid to post a comment). What is a TweetChat? Tweet chats are online conversations, held at a pre-arranged time, between a group of Twitter users, and using a specific Twitter hashtag to identify the discussion. How Do I Participate? On the day of the event, go to http://tweetchat.com/room/ciscosupport to follow the #ciscosupport hashtag. Alternatively, you can use your favorite Twitter client (i.e. Tweet Grid, TweetDeck) or TwitterSearch to follow the chat hashtag. During the event, you can follow the discussion, contribute questions, and submit your own comments by using the same hashtag.
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