Jerome,Sorry to say that the new firmware it fixed somethings and it broke the amount of users that are allowed on the quick vpn.The process that has to take place is just what you done. Call the support  center at 1-866-606-1866 open a case. The ca...

I am looking at your setting and it seems that the router is functioning properly. It has a lot of other factors that you are not thinking about also. If you do a speed test what are the speeds that you are getting? If you move the router out of plac...

Luis,Ok thanks for the last post that gives me more understanding. So if you connect directly to the cable or the dsl connectiion you are able to access the internet. What is the ip address that you get when access the cable connection? and what is ...

Luis,Sorry to hear that you are having so many problems with this device. I understand that the other device that you are using is bonding the wan 1 and wan 2. Just to let you know that our device is not going to bond the WAN ports as one. It will do...

I want to inform you that the rvs4000 router does not come with the protectlink license. Protectlink is a service that you can purchase from a resseller or you can also get the trial license from the cisco website to test it our before you buy it for...