Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I am running CSA on a number of workstations in live mode but I wanted to give certain users (techs) privileged access so i created a user state group with those users and when those users log into a machine with csa they are able to see the UI and d...
Finally I went and created a CSA Client Admin list and its opposite which I called CSA Users and then made 2 UI rules. One that allows full access and another that does not allow any user interaction. Seemed to work for me.
