Were you using the same connection data of workgroup "lab" for both creating and searching the customer whose Context_First_Name is "John" ?And what is the version of context-service-sdk-extension.jar?The errors ("Did not find a pre-existing kms key ...
You can find out all the Cisco default fields and you add custom fields and fieldsets through CC API. I suggest you read our SDK Guide, esp. the sections: "Base Field Sets and Fields"(https://context-service-downloads.rciad.ciscoccservice.com/doc/lat...
Could you re-run your app? CCFS service was down around that time. Could be the root cause. If the issue is still there, post your app logs and we can try to debug it. Thanks.
It seems your connectionData is corrupted. Yours should beeyJhcHBsaWNhdGlvblR5cGUiOiJjdXN0b20iLCJkaXNjb3ZlcnlVcmwiOiJkaXNjb3ZlcnkucmNpYWQuY2lzY29jY3NlcnZpY2UuY29tIiwiaWRlbnRpdHlCcm9rZXJVcmwiOiJpZGJyb2tlci53ZWJleC5jb20iLCJmbXNVcmwiOiJoZXJjdWxlcy1hLndi...