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Finesse – Display CUIC report in a new tab in Finesse Agent ...
Created by mark.baker@midlandsco-op.com on 08-21-2018 07:16 AM
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Symptoms Reqested to display a CUIC report in Finesse Agent Desktop Diagnosis User wanted stats from a report they had created in CUIC to be displayed as a new tab in Finesse Agent Desktop.  Solution  Attached is a solution I got to work us... view more
A simple webex teams webhook in Python
Created by jolefebv on 08-20-2018 02:10 AM
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Hi folks,   I am working on a Webex Teams Bot. It was quite complicated to find all the necessary information to have a running webhook in python. Therefore, I am sharing a simple way to do it here.   It is necessary to have   -Flask: will... view more
Call Studio Custom Logging
Created by Quigath on 08-08-2018 05:25 PM
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Symptoms  I wanted to test the custom logging functionality. Diagnosis  There's an easy Library to use. Solution  I made a sample class that matches the Activity Log for Element entry events. package logging; import java.io.BufferedWr... view more
Start with Beep not working in Record_With_Confirm after 11....
Created by smeegada1 on 08-01-2018 12:17 PM
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Start with Beep not working in Record_With_Confirm after 11.6 upgrade.Let me know if you are aware of this issue
Involvio Now on the Cisco GPL
Created by fgeck on 07-17-2018 10:42 AM
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Involvio is now on the Cisco GPL with an annuity offering and available for transactions by any Cisco sellers/resellers.Involvio is a Cisco Webex Teams Integrator focused on the higher education market with an innovative offering that addresses student en... view more
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