Contact Center

Showing results for 
Search instead for 
Did you mean: 

Intro to Ansible

Good Documentation

The Great Selenelion

>> View previously featured conversations <<

Forum Posts

Hello, We need to make a video CC for our company and we already have WebEx Suit and Cisco PCCE 12.6.We recently installed CCP to send the video calls to our finesse agent, could someone send me the necessary configuration to achieve this setup.BR,  ...

Hi,I'm trying to run Finesse Non-Gadget Sample with Finesse 12.6 integration (11.6 runs smoothly)  I made the following settings for Apache 2.4 server. However, when I try to access Finesse service I get 405 Method Not Allowed error. What adjustments...

Capture1.PNG Capture2.PNG Capture3.PNG
FKaplan by Level 1
  • 0 replies
  • 0 Helpful votes

Hi All I need to get a history email like in Console ECE like, is it possible to get the data using API? please let me know if any document API regarding to get audit log email in ECE. I try to find out with this link

WhatsApp Image 2024-06-03 at 17.27.53.jpeg
mbieyasid by Level 1
  • 0 replies
  • 0 Helpful votes

I am trying to integrate my company's own campaign manager with Contact Center. I have been following this documentation: I am stuck trying to get the dialer to req...

Resolved! CCBU Contact

Hi I need to connect with CCBU team to show them a demo of our products to list them in market place. is there any email id or contact person whom i can reach?

Dear Team, I want to configure the Whisper coaching feature in a Finesse Gadget. and as far as I know, this feature is not based on REST APIs, and you need to write application for whisper i.e. web service. Appreciate if someone can guide me through ...

Top Solution Authors