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Announcements


        This community is for questions about using Contact Center developer functions.
See the Contact Center Knowledge Base for answers to some common questions.
For production deployment issues, please contact the Cisco TAC.
For direct help with developer issues, please open a ticket with DevNet Developer Support.
Developer ticket support for Contact Center is only available for Finesse and Task Routing.

Contact Center

Latest Contents
The 2021 IT Blog Awards is now accepting submissions!
Created by caiharve on 11-30-2021 02:00 PM
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The 2021 IT Blog Awards, hosted by Cisco, is now open for submissions. Submit your blog, vlog or podcast today. For more information, including category details, the process, past winners and FAQs, check out: https://www.cisco.com/c/en/us/t... view more
MARS CRM Connector for Cisco UCCE & PCCE
Created by PTS on 10-13-2021 04:24 AM
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Parsec's MARS CRM Connector application works as a bridge between CRM & Cisco UCCE / PCCEThe CRM user will have the capability to handle both incoming & outgoing callsInbound Call indication/Popup on CRM screen with customer/caller number and name... view more
Audio and Video Endpoints Knowledge Base
Created by Paul Zimmerman on 07-15-2021 01:20 PM
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Audio and Video Endpoints Knowledge Base For one-on-one help with these products, you can open a ticket at https://developer.cisco.com/site/support/. For other products, please contact Cisco TAC at https://www.cisco.com/c/en/us/support/index.ht... view more
CUCM GUI Test Console with Python
Created by wonil-seo on 07-11-2021 07:03 PM
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Cicso Unified Communications Manager AXL SoapPython Test SourcePyQt5, xml.entree.ElementTreeDevice List, Pickup Group List, DN List, End User List. etcpip install -r requirements.txt
How to find agentCount for single Attribute using cisco attr...
Created by sindhureddy on 05-25-2021 01:11 AM
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I want to find out how many agents are configured for an attribute. I have followed all the steps which are provided by the Cisco UCCE 11.6 API guide but I could not get the count. Is it possible to get a count of agents or not? 
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Apply to the 2021 IT Blog Awards
Calling all bloggers, vloggers and podcasters. The 2021 IT Blog Awards, hosted by Cisco, is now accepting submissions through December 3...
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Cisco's sky clears for October's Spotlight Awards 2021!
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