Contact Center

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        This community is for questions about using Contact Center developer functions.
See the Contact Center Knowledge Base for answers to some common questions.
For production deployment issues, please contact the Cisco TAC.
For direct help with developer issues, please open a ticket with DevNet Developer Support.
Developer ticket support for Contact Center is only available for Finesse and Task Routing.

Forum Posts

In Finesse 12, the UI has a stack of tab icons on the left that allow paging between various tabs.  Each tab has an associated icon, and I'm wondering if there's a mechanism to put alert badges on the icons to indicate that the tab wants some attenti...

I would like to make a request to https://finesse-domain/desktop/sso/token from another domain (not the finesse-domain from the request). I am able to do this from Postman but it results in a CORS issue from the browser. I don't get CORS problems whe...

Hi everyone, I am currently configuring PCCE 12.6.2 Lab mode. I'm in the process of exchanging certificates. Security when you type the command '%CVP_HOME%\conf\' in CVP 12.6.2.The keystorePW value is encrypted.   Security.keysotre...