Hi Olof,   1. Can you provide some system information about the Windows 10? For example, the detail OS version of your system.           2. Can you send me the FindIT's debug logs on your machine. The logs should be in the install directory of FindI...

@AdlibAaron   Great. You can ask us any questions and we will supply you help.   Thanks, Aiping

@AdlibAaron   Can you help me to do following tests? 1. Open the 'Command Prompt', and run following command.          > runas /user:<username> notepad     Please tell me the result. 2. Open the 'Command Prompt', and run following command.         > ...

@AdlibAaron   Hi AdlibAaron,   I checked the log file. And i only found the error message 'The user name or password is incorrect'. By the way, does you OS user is a 'Domain User'?   Thanks, Aiping