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HiWe have just purchased a license L-PL-GW-100MAX-3= ProtectLink Gateway: Unlimited Web + 100 Max Email Seats,3YRI found that it does not include IPS license. I cannot find anywhere where I can purchase an IPS license for SA540 gateway. It seems to b...
We have a SRP527W with MF636i USB wireless broadband modem to failover. The failover all workes well howver there is a problem that all the port forward settings stop working. We have a number of port forwarding configurations for mail, web, RDP etc....
The router recognizes the Sierra 312U modem but does not connect to Telstra. The modem is on a monthly plan (not pre-paid) and I have tried APN settings such as internet.telstra and internet.bigpond. The configuration is set to manual and the correc...
The USB modem ZTE MF636 that is in the compatibility matrix document for SRP 500 series is no longer available in Australia. The new MF636i supplied by Telstra is not recognised by the router.Any idea how to make it recognised or when new firmware wi...
Hello TimI only did a quick search for "SRP540" with google and it did not come with any Australian websites. It just shows you that you can't always trust google...Thank you for letting me know.CheersPaul
That is too bad. We have purchased this modem specifically to use the fallback functionality. Correct me if I am wrong but I cannot find any reference to this unsupported feature in any of the documentations.What is even worse for us is that the SRP5...
Hello AndyI have put the SRP527W back into service and tested the failover. The connection correctly changes to the USB modem each time the ADSL connection drops. I have tested with two different USB modems, both work well: ZTE MF626i andSierra 312U...
Hi AndyI am using firmware Version SRP520W-1.1.23.I have tested both ways and USB modem was detected and connected each time:1. USB modem plugged in then power on the router2. Power on router first then when its ready plug in the USB modem.There was...
Hi AndyThanks for your quick response. I took the Cisco modem out of service and tested it separately from the rest of the network. When I plugged in the USB modem, it found it immediately and it connected without any problems.When I first did the te...