Does the SPAR1 doesn't provide support equivalent to CON-SAU-VMWSW10? what are the deliverables in SPAR1 and CON-SAU-VMWSW10? I have to quote to the customer but not sure what to quote. by default i am getting SPAR1 service level Please help here.

If I am generating quote with ccw tool, I am getting below service sku. what does this mean? Product NumberPAK/Serial NumberMajor/MinorService LevelService Level DescriptionSKUFS-VMW-10-SW-K97361J7DE323MajorSPAR1SP Base Support with HW AR Level 1SP...

can anyone tell me how can I increase the license from 10 user to 50 users?which service sku/Product SKU to be used?