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Devin Dorsett
‎07-27-2018
Devin Dorsett
Beginner
Starting to work for WebEx Communications Inc. in April of 2005 as a Tier 1 Technical Support Agent, I knew I had found a great company to work for. A family of employees soon became my co-workers and we’ve been in it to win it ever since… Being acquired by Cisco Systems Inc. in May of 2007, our family got much bigger and so did my job responsibilities. Going through the various tiers of Technical Support for the WebEx Meeting and Collaboration Services, I’ve learned from the challenges, experiences and successes dealing with customers in pretty much every sector imaginable. My specialties have always been Cross-Platform OS and Mobility Support in relation to the WebEx Experience here at Cisco… With that said, I started to get involved in Video and TelePresence back in 2010 as we developed the first collaboration service between Cisco and WebEx enabled TelePresence known as OneTouch 1.0. With a keen eye on the support and process models around these services, I am currently working on evolving the Cisco and WebEx enabled TelePresence services that continue to excel today. Cisco WebEx enabled TelePresence is helping to mold Collaboration Services into a new era of the Internet of Everything. I’m excited to be a part of it and look for forward to seeing it progress. :-) Expertise: webex, telepresence, h.323, SIP, video, jabber, cross-platform, apple fan, mobility, ios, android, futurist, cyclist, health, family, life, faith, yoga, motorsports, design, architecture, music
Starting to work for WebEx Communications Inc. in April of 2005 as a Tier 1 Technical Support Agent, I knew I had found a great company to work for. A family of employees soon became my co-workers and we’ve been in it to win it ever since… Being acquired by Cisco Systems Inc. in May of 2007, our family got much bigger and so did my job responsibilities. Going
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Member since ‎05-02-2011
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Date Registered ‎05-02-2011 02:08 PM
Date Last Visited ‎07-27-2018 12:07 AM
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