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Over 90% of devices that are covered under various contracts are showing up as Review Needed. None of the contracts are showing up in SNTC. What needs to be done to add the contracts and associate the devices to the appropriate contract. CCO profi...
So why are my devices not being associated to their contracts? The devices were added in December and still show as not covered. I can enter the SN into the Tech support app and see that it is under support and the associated contract but SNTC does...