Unfortunately I can report that this problem still plagues this device, even with the latest firmware installed.   I can also attest to the fact that the same issue happens with the Linksys line of business routers (LRT214 and LRT224) which I tested as a possible replacement (they are almost exactly the same as the RV042G). I had over 40 (at first I thought I had only a bad lot of them, but have since had problems with them all) of these in production and am replacing them all as I simply got tired of fighting this issue (as I posted 3 months ago). I see that the latest firmware listed (https://software.cisco.com/download/release.html?mdfid=284170426&softwareid=282465789&os=&release=4.2.3.07&relind=AVAILABLE&rellifecycle=&reltype=latest&i=!pp) is labeled as final... so I would see no reason in hoping that there would be any fix for this in the future. I really liked this device for its simplicity of use and configurability.  Unfortunately, when the device is 2-6 hours away and resets itself, that makes for a bad day.  Simply could not rely on it. Hope this helps. Good luck! John ... View more

HI David, This product is now End Of Life.  This is a final firmware version available (.07 I believe) which may or may not fix your issue.  We have switched to a different manufacturer due to this reason and the router reaching end of life. ... View more

TP-LINK:  TL-ER6020 TL-ER6120 Depending on need. I like the SonicWall too... it just depends on what you need, etc. ... View more

We have abadoned the Cisco Small Business gear as well.  Just cannot be trusted.   Have been have very good luck with the TP-LINK routers we have used in their place.  No issues. ... View more

cchamorr, This is not an unusual problem (and there are several posts about this issue - not to mention the several times I have called regarding this problem). I have heard all the "fixes".   - Use a UPS (already standard SOP for us) - Set up a snmp trap server to capture the details (how am I going to do that with the limited resources I have at over 20 small locations (2-5 computers) when I do not know what is going to fail when or what location. - Reflash the firmware (been there and done that) How about just fixing the issue?  Can you please fix the SSL issues at the same time? Here it is the weekend and I have 3 of these units reset (after about 2+ months of no problem).  So now I lose my weekend (and have 4 hours or driving) for some stupid issue that Cisco could resolve.  At least for my customers sake it is not during their production hours. My guess is that I am going to have to schedule router reboots about 1 time per month to see if this prevents this until we get them all replaced. Cannot believe so many are dealing with this issue.... so much for Cisco quality.  I totally understand that hardware and firmware have issues, etc.  Unfortunately, I would also have assumed that Cisco would have been all over this issue and resolved it with the resources they have.  I have totally lost my confidence in all Cisco Small Business Gear.  The last straw has broken... I am cracking open a new manufacturer purchasing guide this weekend. ... View more

ALL the units we have had issues with.... are connected to a UPS.  (FYI) ... View more

Hi Robert, If it is any consolation, I know how you feel.  This is our exact same situation with these units. ... View more

Hi bgorigingroup, Ditto here. ... View more

Hi David, I just want to let you know that this is NOT an uncommon issue.  Unfortunate we have numerous (15+) RV042Gs in deployment at small satellite offices.  While they perform well, they often will randomly reset (and I have submitted numerous tickets to CISCO about the issue).   Basically the issue has become so bad and we have had some many issues with such a lack of support that we have had to slow start to migrate to another small business router manufacturer. I have found no solution or configuration to stop this from occurring (SSL on, SSL off, etc., etc.).  The other problem with the unit is the SSL fails penetration testing for PCI compliance.  I was hoping for a firmware update, but CISCO has given me no indication that one is coming. This is sad as I really like the RV042g and its feature set/price, but without the reliability, that all is worthless. Hope this helps you. ... View more

Hi dwyerja01, Unfortunately I do not think Cisco is going to do anything about this.  I have emailed my sales support contact (no response), called tech support (clueless on when or if there will be a firmware update - the only way to fix this) and posted here (no response from Cisco). With that said, we have begun a transition away from Cisco Small Business gear.  While this is disappointing for us, supporting their router platform is just not a priority for them (or so it seems). If we get lucky, maybe a new firmware will drop.  Fingers crossed! If I find or get more information I will post back here (please do the same). John ... View more

Unfortunately you will get no help from Cisco here..... Here is something I would try with your RV042G if you are running the latest firmware. Log into the router web interface. Select DHCP on the left. Scroll down to DNS in this section (in the main window) Use the DNS Server drop-down to select USE DNS from ISP Make sure 0.0.0.0 is in both static DNS fields. User you WAN connection settings in the DNS section use Google DNS (8.8.8.8, 8.8.4.4) or some other provider and input the IP in the DNS Server (required) section. This should take care of the issue (assuming you are not running a server with DNS services set that is also involved here). Let us know! John   ... View more

Thanks for the feedback.  I will have to checkout the bintec RS123.  I wonder if I can find a US distributor? ... View more

Hi Goetz, I sense your frustration... as well as my own. I wish there was Cisco feedback on this forum as well. I appreciate your help and communication. I am sticking with the RV042G now until I can find something in its price range with the features to replace it.  Luckily I have not had a reset in the last 12 days... fingers crossed. Good Luck to you. ... View more

By chance I had a unit fail yesterday (10-28-2014).  The SN of that unit is: NKS18031716. This one is a little different than the others in that I could not simply reprogram it - I had to replace it.  I did not have time to troubleshoot it while I was on-site so I will dig into it at my office when I have time and report back.   This unit and all others that have spontaneously reset were running the v4.2.3.03 firmware. The last 4 units that auto reset had the following SN's: NKS17381307, NKS17381304, NKS18031711, NKS18031717   Update [10-29-2014]:  I am also working with a Cisco Engineer on this and have directed him to this thread as well.  Hopefully he will post here with ideas as well. Thanks. John ... View more