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melingrew
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Member since ‎06-24-2014
‎08-18-2017
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  • 4 Posts
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  • 0 Helpful votes Given
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User Activity

Change to a portal style interface

04-22-2015
Hi,We are planning to exchange the user interface from SD2 to Portal-Style. Are the access rights for Permissiongroups EU and SD2 also valid for the Portal-Interface? Thanks!

Auto fill in new tickets

02-24-2015
.Hi,Using ServiceGrid, is it possible to automatically fill in address data from existing users when creating a new ticket?Thanks,Mark

Question about Connected Analytics for Contact Center

06-30-2014
We are getting ready to deploy Contact Center analytics. What is the recommended hardware platform needed to support the solution?

What are the data collection requirements for CAND?

06-24-2014
Please explain the exact data collection requirements for CAND (Connected Analytics for Network Deployment). Thanks
Community Statistics
Member Since ‎06-24-2014 12:51 PM
Date Last Visited ‎08-18-2017 04:01 AM
Posts 4