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As many of you know, within the Smart Net Total Care portal, there is the option of manually importing device data. This feature provides a simple way to start using the Smart Net Total portal without having to deploy a collector on your network. ...
Yes. If both collectors collect the same device your inventory will be updated.
If you are curious, you can see the Custom Inventory Report and view the Collection Date and Appliance information and you can see which appliance was associated to the l...
When using the SNTC portal, you have the choice of viewing data based on the LATEST collection or COMPREHENSIVE of all collections. For this answer, I’ll answer from the perspective that you are using LATEST.
1) If you have a single collector, then t...
Deanna,
LOA access does not permit you to see other's contracts. If you are looking in the "Covered" report, you'll see the word "OTHER" in the contract number. If you are looking in the "All Contract" report, you will not see the details of other'...
