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Hi Rima,Good Day!Please be informed that we have first checked your profile, and confirmed that you have access to CCW Tool.The issues that you are having for configuration can be directly assisted by our team by contacting CCW Support Team at 800-55...
Hi Lionel,Good Day!Yes please do contact SSC Team as well for the extension of the maintenance of contract. Kindly provide the team the contract, Serial number of the equipment, and your username for them to further assist you.Thank youRegards,Shiel...
Hi Lionel,Good Day!We have verified that if you have the Tandberg IP Phone video E20 and you do not have yet the maintenance for this, you may contact Service Support Center (SSC Team) at 800-556-1343 For equipment and software that is not covered b...
Hi Cedric,Good Day!I have checked your username: ccedric and I saw that your pricelist has GLEMEA and GLOBAL pricelist.In CCW Tool, if you would like to change your pricelist to GLEMEA, please see below steps:1. In CCW homepage, see the portlet for ...
Hi,Kindly clarify the issue regarding the promotion that you are trying to raise with us so that we can give an effective resolution for this.Promotions on a deal created are based on the promotions you are qualified. In the start of choosing a prom...
