Authorization Task...2nd level behaves differently ??We have two  tasks in Service Group Authorization. If the first task is assigned to a Queue, any performer in that queue can see the task from their "My Authorizations" list in MyServices (if they ...

Is there a good way to handle checkboxes (select multiple) in reporting?We want to put some select-multiple fields in our form, but once this data gets to the data mart, the values are all strung together in one field, with just an intervening blank....

Can the current task be reassigned from within the form?We want the Customer to be able to go into the form, during the Authorization Moment, and choose a different person to be the approver (of the current Auth task).   Then they would click the Upd...

Does "When form is submitted" know what button was pressed?We want to attach some code to "When form is submitted". But we want to distinguish between whether user clicked  Update vs Done......or Approve vs Reject vs Update..Is this possible?If they ...

ISF can write to a "None" permission dictionary but not "Read" ??We want to have ISF write some fields into a dictionary that the Customer can read-but-not-write.We set the dictionary permission as                Customer:   Read      ..but the ISF w...