About LRTrown

LRTrown · 08-17-2021

Hi Community, Does Software Support for Security include support for the Virtual Appliance or SWSS support need to be quoted separately for the VMs? Thanks,

LRTrown · 12-01-2020

Hi there, the Delta inventory report page stopped working a few weeks ago with this error "Error getting snapshot details. Please check back later..." Tested on multiple browsers, CCO logins and end customer accounts. Is there a fix pending soon?

LRTrown · 04-10-2019

Hi, We have registered as DA for SNTC two days ago, however there is still no possible to login to the Smart Net Total Care portal. It always get redirected to https://www.cisco.com/web/fw/tools/ssue/ui/ssueap2.0/dist/#/promo Can you please help? Tha...

LRTrown · 11-15-2022

Hello, we are also seeing no serial numbers displayed on the online reports in the portal, or offline reports sent to the My Reports tab. Has this been identified as a broad issue impacting all customers, or is it account specific? Regards, Doug

LRTrown · 11-15-2022

Hello, we are also seeing no serial numbers displayed on the online reports in the portal, or offline reports sent to the My Reports tab. Has this been identified as a broad issue impacting all customers, or is it account specific? Regards, Doug

LRTrown · 12-02-2020

Appears to be working again today, will update in a few days if there's no further issues

Member Since	‎03-14-2018 10:35 PM
Date Last Visited	‎12-22-2022 06:38 PM
Posts	6

User Statistics

User Activity

Software support for Security

SNTC Portal - Delta Report Error

Access to Smart Net Total Care

Re: SNTC Portal not showing contract information

Re: Serial Number not appearing on SNTC portal

Re: SNTC Portal - Delta Report Error