Hi I have not had much time to troubleshoot this but I have a TAC case going. Had a webex with TAC but they needed to consult some people about this problem and should get back to me. That was yesterday April 6th. /Nils-Oskar ... View more

Here is the show pnp tech from last try Switch#show pnp tech-support ... View more

I have tried and added the switch through "unclaimed" work flow as well. It appears in the unclaimed section but still fails at "retrieving device information" and ends up in the same "loop". So it never really goes into APIC EM where I can apply a config file or image. Can it be that APIC recognises the switch even though I removed it? I will see if I can get a hold of another IE3000 that hasn't been used at all. Thanks for the suggestions so far. ... View more

I thought I had added that in the first post but must have missed it. We are running APIC-EM Version 1.3.2.37. ... View more

Another try Version: 15.2(2)E6 Still no luck See the debug info: *Mar 1 00:01:56.140: %PNP-6-HTTP_CONNECTING: PnP Discovery trying to connect to PnP server http://10.11.100.17:80/pnp/HELLO *Mar 1 00:01:56.148: %PNP-6-HTTP_CONNECTED: PnP Discovery connected to PnP server http://10.11.100.17:80/pnp/HELLO *Mar 1 00:01:57.172: %PNP-6-PROFILE_CONFIG: PnP Discovery profile pnp-zero-touch configured Switch>en Switch>enable Switch#debug pnp Switch#debug pnp all Switch# *Mar 1 00:02:09.763: PNPA-infra: PKI Initialized[0] *Mar 1 00:02:09.763: PNPA-infra: Failed to start SUDI pki session *Mar 1 00:02:09.763: PNPA-connection: _psm.1.encap=pnp *Mar 1 00:02:09.763: PNPA-connection: _psm.1.wkr.don=4E739DC rcp=pnp-zero-touch *Mar 1 00:02:09.763: PNPA-connection: _pnms.msg=4E739DC xet=3 *Mar 1 00:02:09.763: PNPA-connection: _ppsm.snd.don=4BDD140 *Mar 1 00:02:09.763: PNPA-connection: _psm.1.snd.don=1 stc=0 *Mar 1 00:02:15.811: PNPA-infra: PKI Initialized[0] *Mar 1 00:02:15.811: PNPA-infra: Failed to start SUDI pki session *Mar 1 00:02:15.811: PNPA-connection: _psm.2.encap=pnp *Mar 1 00:02:15.811: PNPA-connection: _psm.2.wkr.don=4E733AC rcp=pnp-zero-touch *Mar 1 00:02:15.811: PNPA-connection: _pnms.msg=4E733AC xet=3 *Mar 1 00:02:15.811: PNPA-connection: _ppsm.snd.don=4BDD140 *Mar 1 00:02:15.811: PNPA-connection: _psm.2.snd.don=1 stc=0 *Mar 1 00:02:21.230: PNPA-infra: PKI Initialized[0] *Mar 1 00:02:21.230: PNPA-infra: Failed to start SUDI pki session *Mar 1 00:02:21.230: PNPA-connection: _psm.3.encap=pnp *Mar 1 00:02:21.230: PNPA-connection: _psm.3.wkr.don=4E7303C rcp=pnp-zero-touch *Mar 1 00:02:21.230: PNPA-connection: _pnms.msg=4E7303C xet=3 *Mar 1 00:02:21.230: PNPA-connection: _ppsm.snd.don=4BDD140 *Mar 1 00:02:21.230: PNPA-connection: _psm.3.snd.don=1 stc=0 *Mar 1 00:02:21.448: PNPA-discovery: 4.oprmode=0 *Mar 1 00:02:21.448: PNPA-discovery: 5.oprmode=0 *Mar 1 00:02:21.448: PNPA-discovery: HA registry indicates NO standby up *Mar 1 00:02:21.448: PNPA-discovery: 6.oprmode=0 *Mar 8 17:55:46.000: %SYS-6-CLOCKUPDATE: System clock has been updated from 00:02:21 UTC Mon Mar 1 1993 to 17:55:46 UTC Wed Mar 8 2017, configured from console by console. Mar 8 17:55:46.033: PNPA-discovery: HA, config safe check , for configuring[try:0] Mar 8 17:55:46.033: PNPA-cert_install: clock cli:[do clock set 17:55:46 Mar 8 2017 end ] Mar 8 17:55:46.033: PNPA-cert_install: Clock set Mar 8 17:55:46.041: PNPA-cert_install: Installing trustpoint Mar 8 17:55:46.041: PNPA-infra: Trustpoint installation using crypto pki %Error opening tftp://10.11.1.180/network-confg (Timed out)[OK] Mar 8 17:55:52.853: PNPA-config: dir name:(flash:),free_bytes:15365632 Mar 8 17:55:52.853: PNPA-config: dir name:(bs1:),free_bytes:124928 Mar 8 17:55:52.853: PNPA-infra: file_size:[2697] Mar 8 17:55:52.853: PNPA-infra: disk_backup bool[1] Mar 8 17:55:52.887: PNPA-infra: Successful ifs copy to Mar 8 17:55:52.887: PNPA-infra: disk_file return value[PnP-cert_17_55_52_UTC_Wed_Mar_8_2017] Mar 8 17:55:52.887: PNPA-infra: pbf.1.did.don=flash:PnP-cert17_55_52_UTC_Wed_Mar_8_2017.ca Mar 8 17:55:52.887: PNPA-infra: final url:[flash://PnP-cert_17_55_52_UTC_Wed_Mar_8_2017] Mar 8 17:55:52.928: %PKI-6-CONFIGAUTOSAVE: Running configuration saved to NVRAM Mar 8 17:55:53.415: PNPA-infra: Removing cert copy file from disk Mar 8 17:55:53.415: PNPA-infra: Certificate installation done by pki.Returning TRUE. Mar 8 17:55:53.415: PNPA-infra: Done configuring the certificate Mar 8 17:55:53.415: PNPA-cert_install: Reconnecting the profile Mar 8 17:55:53.415: PNPA-cert_install: PnP profile cmd: pnp profile pnp-zero-touch Mar 8 17:55:53.415: PNPA-cert_install: The final str: [pnp profile pnp-zero-touch transport https ipv4 10.11.100.17 port 443 end ] Mar 8 17:55:53.415: PNPA-cert_install: Info: PnP profile reconnect process is not running, hence initiate Mar 8 17:55:53.415: PNPA-cert_install: Info: Started PnP reconnect profile Process, pid=303 Mar 8 17:55:53.423: PNPA-discovery: 7.oprmode=0 Mar 8 17:55:53.423: PNPA-discovery: HA registry indicates NO standby up Mar 8 17:55:53.423: PNPA-discovery: 8.oprmode=0 Mar 8 17:55:53.423: PNPA-connection: group: pnp, profile: pnp-zero-touch Mar 8 17:55:53.423: PNPA-connection: update current profile Mar 8 17:55:53.423: PNPA-connection: profile handle: created Mar 8 17:55:53.423: PNPA-connection: profile handle: visible Mar 8 17:55:53.423: PNPA-connection: _pctc.2.ipv4=10.11.100.17 Mar 8 17:55:53.423: PNPA-connection: _pctc.2.pfl=4BDD140 ctr=1 ipt=1 tpt=2 prt=443 Mar 8 17:55:53.423: PNPA-connection: current profile active Mar 8 17:55:53.423: PNPA-connection: http path: pnp/WORK-REQUEST Mar 8 17:55:53.423: PNPA-connection: _ppspo.pst=pnp/WORK-REQUEST Mar 8 17:55:53.423: PNPA-connection: trbd.2.pname:pnp-zero-touch, node:47C5084 transport:2 Rebuild DOM now Mar 8 17:55:53.423: PNPA-connection: trbd.2.trprim Mar 8 17:55:53.432: PNPA-connection: trbd.2.node=47C5084, sn_rt=4BEA3C4, profile=4BDD140 Mar 8 17:55:53.432: PNPA-connection: trbd.2.pname=pnp-zero-touch Mar 8 17:55:53.432: PNPA-connection: trbd.2.bpath=pnp.subpath=WORK-REQUEST Mar 8 17:55:53.432: PNPA-connection: current profile active Mar 8 17:55:53.432: PNPA-connection: http path: pnp/WORK-REQUEST Mar 8 17:55:53.432: PNPA-connection: trbd.2.trbkup RESTORE Mar 8 17:55:54.438: PNPA-connection: _pctcrd.2.rbd.don=47C5084 pld=0 Mar 8 17:55:54.438: PNPA-connection: _pgapb.apb.don=pnp Mar 8 17:55:54.438: PNPA-connection: No cloud key set Mar 8 17:55:54.438: PNPA-connection: No param Mar 8 17:55:54.438: PNPA-infra: PKI Initialized[0] Mar 8 17:55:54.438: PNPA-infra: Failed to start SUDI pki session Mar 8 17:55:54.438: PNPA-connection: current profile active Mar 8 17:55:54.438: PNPA-connection: http path: pnp/WORK-REQUEST Mar 8 17:55:54.438: PNPA-connection: No cloud key set Mar 8 17:55:54.438: PNPA-connection: No param Mar 8 17:55:54.438: PNPA-connection: http url: https://10.11.100.17:443/pnp/WORK-REQUEST Mar 8 17:55:54.438: PNPA-discovery: HA, config safe check , for configuring[try:0] Mar 8 17:55:54.438: PNPA-redirection: Profile Reconnect Successful %Error opening tftp://10.11.1.180/cisconet.cfg (Timed out) %Error opening tftp://10.11.1.180/router-confg (Timed out) %Error opening tftp://10.11.1.180/ciscortr.cfg (Timed out) Mar 8 17:57:55.411: PNPA-infra: PKI Initialized[0] Mar 8 17:57:55.411: PNPA-infra: Failed to start SUDI pki session Mar 8 17:57:55.411: PNPA-connection: _psm.4.encap=pnp Mar 8 17:57:55.411: PNPA-connection: _psm.4.wkr.don=4E728AC rcp=pnp-zero-touch Mar 8 17:57:55.411: PNPA-connection: _pnms.msg=4E728AC xet=3 Mar 8 17:57:55.411: PNPA-connection: _ppsm.snd.don=4BDD140 Mar 8 17:57:55.411: PNPA-connection: _psm.4.snd.don=1 stc=0 Mar 8 17:59:56.248: PNPA-infra: PKI Initialized[0] Mar 8 17:59:56.248: PNPA-infra: Failed to start SUDI pki session Mar 8 17:59:56.248: PNPA-connection: _psm.5.encap=pnp Mar 8 17:59:56.248: PNPA-connection: _psm.5.wkr.don=4E724E4 rcp=pnp-zero-touch Mar 8 17:59:56.248: PNPA-connection: _pnms.msg=4E724E4 xet=3 Mar 8 17:59:56.248: PNPA-connection: _ppsm.snd.don=4BDD140 Mar 8 17:59:56.248: PNPA-connection: _psm.5.snd.don=1 stc=0 Mar 8 18:01:57.162: PNPA-infra: PKI Initialized[0] Mar 8 18:01:57.162: PNPA-infra: Failed to start SUDI pki session Mar 8 18:01:57.162: PNPA-connection: _psm.6.encap=pnp Mar 8 18:01:57.162: PNPA-connection: _psm.6.wkr.don=4E72174 rcp=pnp-zero-touch Mar 8 18:01:57.162: PNPA-connection: _pnms.msg=4E72174 xet=3 Mar 8 18:01:57.162: PNPA-connection: _ppsm.snd.don=4BDD140 Mar 8 18:01:57.162: PNPA-connection: _psm.6.snd.don=1 stc=0 And it does the same thing until health check fail. Regards Nils-Oskar ... View more

I am still getting the error messages in APIC. The extra log output was so you can see what is happening on the switch. 2017-03-07 17:44:39 (W. Europe Standard Time) Failed health check since device is stuck in non-terminal state FILESYSTEM_INFO_REQUESTED for more than threshold time: 0 hours, 16 minutes, 0 seconds 2017-03-07 17:44:31 (W. Europe Standard Time) Received fault response from pnp agent for message correlatorId null Response String: XSVC:Client:A required attribute is missing: 2017-03-07 17:44:31 (W. Europe Standard Time) Received fault response from pnp agent for message correlatorId null Response String: XSVC:Client:Badly framed XML received: 2017-03-07 17:44:31 (W. Europe Standard Time) Received new work request from Agent while expecting work response. Retrying operation FILESYSTEM_INFO_REQUESTED I get the same response from pre-provisioned project and a unclaimed one. Regards Nils-Oskar ... View more

Hi Tried to do a unplanned PnP but I get the same error so it shouldn't be my config file since it doesn't even get there. I could not do a vlan 1 try but changed the firmware for the IE3000 to Version 15.2(3)E2 as suggested. However I am still getting the same errors in the APIC EM Status. A small output from the console on the IE3000 Changed the IP of the APIC to X's *Mar  1 00:01:56.459: %PNP-6-HTTP_CONNECTING: PnP Discovery trying to connect to PnP server http://X..X.X.X:80/pnp/HELLO *Mar  1 00:01:56.467: %PNP-6-HTTP_CONNECTED: PnP Discovery connected to PnP server http://X..X.X.X:80/pnp/HELLO *Mar  1 00:01:57.490: %PNP-6-PROFILE_CONFIG: PnP Discovery profile pnp-zero-touch configured %Error opening t ftp://Y.Y.Y.Y/network-confg (Timed out) *Mar  1 00:02:46.480: %CDP-4-NATIVE_VLAN_MISMATCH: Native VLAN mismatch discovered on GigabitEthernet1/1 (1), with  GigabitEthernet1/0/21 (10). %Error opening t ftp://Y.Y.Y.Y/cisconet.cfg (Timed out) *Mar  6 18:24:02.000: %SYS-6-CLOCKUPDATE: System clock has been updated from 00:03:35 UTC Mon Mar 1 1993 to 18:24:02 UTC Mon Mar 6 2017, configured from console by console. Also a pnp trace on the IE3000 [03/01/93 00:00:44.668 UTC 1 311] Info: Startup config does not exists [03/01/93 00:00:44.668 UTC 2 311] start_pnpa_discovery: PnP Discovery trial number[1] [03/01/93 00:00:44.668 UTC 3 311] start_pnpa_discovery: Initiating PnP discovery manager [03/01/93 00:00:44.668 UTC 4 311] pnpa_discovery_autoinstall_pid_create: waiting for autoinstall [03/01/93 00:01:46.442 UTC 5 311] pnpa_discovery_autoinstall_pid_create:Received autoinstall complete status [03/01/93 00:01:51.450 UTC 6 311] pnpa_autonomic_discovery: Starting autonomic discovery [03/01/93 00:01:51.450 UTC 7 311] pnpa_autonomic_discovery: Starting autonomic discovery [03/01/93 00:01:56.458 UTC 8 311] pnpa_disc_dhcp_option_43: op43 strict protocol: Yes, must secure: No [03/01/93 00:01:56.458 UTC 9 311] pnpa_disc_dhcp_option_43: op43 profile pnp-zero-touch [03/01/93 00:01:56.458 UTC A 311] pnpa_disc_dhcp_option_43: op43 ipaddr X..X.X.X [03/01/93 00:01:56.458 UTC B 311] pnpa_disc_dhcp_option_43: op43 transport 1 [03/01/93 00:01:56.458 UTC C 311] pnpa_disc_dhcp_option_43: transport http [03/01/93 00:01:56.458 UTC D 311] pnpa_validate_port_type: Port is 80 [03/01/93 00:01:56.458 UTC E 311] pnpa_disc_dhcp_option_43: op43 port 80 [03/01/93 00:01:56.458 UTC F 311] pnpa_validate_ip_type: op43 iptype ipv4 [03/01/93 00:01:56.458 UTC 10 311] pnp_httpc_register: PnP httpc registered [03/01/93 00:01:56.458 UTC 11 311] get_pnp_work_req_url: Port is 80 [03/01/93 00:01:56.458 UTC 12 311] send_work_req: HTTPS URL = https://X..X.X.X:80/pnp/HELLO [03/01/93 00:01:56.458 UTC 13 311] send_work_req: ERROR: HTTP SEND GET REQUEST [03/01/93 00:01:56.458 UTC 14 311] pnp_httpc_send_get: url http://X..X.X.X:80/pnp/HELLO [03/01/93 00:01:56.458 UTC 15 311] pnp_httpc_send_get: HTTP SEND SUCCESS [03/01/93 00:01:56.466 UTC 16 218] pnp_http_resp_data_alloc: PnP response data alloc 4096 bytes [03/01/93 00:01:56.466 UTC 17 218] pnp_resp_data: request status Response data recieved, successfully [03/01/93 00:01:56.466 UTC 18 218] pnp_resp_data: DATA STARTS HERE [03/01/93 00:01:56.466 UTC 19 218] pnp_resp_data: DATA ENDS HERE [03/01/93 00:01:56.466 UTC 1A 218] pnp_resp_data: Status of this transaction is 200 [03/01/93 00:01:56.466 UTC 1B 218] pnp_resp_data: Length of data handed over 21 [03/01/93 00:01:56.466 UTC 1C 218] pnp_resp_data: session id       : 3 [03/01/93 00:01:56.466 UTC 1D 218] pnp_resp_data: transaction id   : 1 [03/01/93 00:01:56.466 UTC 1E 218] pnp_resp_data: status_code      : 200 [03/01/93 00:01:56.466 UTC 1F 218] pnp_resp_data: status_string    : OK [03/01/93 00:01:56.466 UTC 20 218] pnp_resp_data: content_type     : application/json;charset=UTF-8 [03/01/93 00:01:56.466 UTC 21 218] pnp_resp_data: content_encoding : [03/01/93 00:01:56.466 UTC 22 218] pnp_resp_data: content_length   : 21 [03/01/93 00:01:56.466 UTC 23 218] pnp_resp_data: Location         : [03/01/93 00:01:56.466 UTC 24 218] pnp_resp_data: Server           : Jetty(9.0.z-SNAPSHOT) [03/01/93 00:01:56.466 UTC 25 218] pnp_resp_data: Data has not been cached [03/01/93 00:01:56.466 UTC 26 218] pnp_http_resp_data_free: pnp response data freed [03/01/93 00:01:56.466 UTC 27 311] pnp_httpc_send_get: HTTP send success() [03/01/93 00:01:56.466 UTC 28 311] send_work_req: HTTP SEND GET REQUEST SUCCESS [03/01/93 00:01:57.490 UTC 29 311] pnpa_dhcp_discovery:Configured pnp profile [03/01/93 00:01:57.490 UTC 2A 311] start_pnpa_discovery: PnP discovery process successful [03/01/93 00:01:57.490 UTC 2B 311] pnp_autoinstall_terminate: Terminating ip autoinstall [03/01/93 00:01:57.490 UTC 2C 311] pnp_autoinstall_terminate: Terminating DHCP autoinstall 44 entries printed /Nils-Oskar ... View more

Not using SUDI ... View more

Thanks for the quick reply. I am using Project rule. I have also tried Project rule and Template through Prime. I totally missed that in the release notes. I will try a different firmware and get back to you. /Nils-Oskar ... View more