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Hi,Thanks for that info. So it has indeed stopped. We havent come across any such issue. Unfortunately, its very difficult to debug this without the access to the setup. Could you reinstall IME or install IME on seperate box?. Thanks
Hi,When you see the event status "Not connected" it doesnt necessariy mean IME Service is stopped. It could also be due to IPS device not being reachable. We havent come across any case of IME service stopping repeatedly. ( Apart from CSCtc12978, wh...
Hi, The original issue discussed in this thread was about IME Service shutting down when the user logs out from the IME machine. Its not about log out from the IPS device. Anyways..I think you are talking about the column Event Status of the device i...
Hi,From your post, it appears its not related to IME. IME and MARS are different products. Are you talking about IPS device being reported inactive device by MARS?. Can you elabarote the issue?
