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Dear Community,I am looking for your intelligence and advice on our CTI. I hope the problematic described below will be a worthy challenge deserving your time for this (long) read.What's my situation?We are a small registered financial advisory firm ...
Hi vyapaka85 - I abandoned actually... But my research brought me these additional insights: - For inbound call: my Cisco phone supports call forwarding (i have a CFwdALL button on my phone set). Hence I could forward all incoming calls to lets say a...
