DCP Time Entry (DTE) leverages the Cisco AS OTL Timecards responsibility for access. If you do not have the "Time Entry Management" option in DCP, it is likely you do not have the correct  responsibility . Please follow the steps below to obtain access:   Step 1: Take the Training and COLT Exam: DCP Time Entry Training & COLT Step 2: Request access to the appropriate OTL responsibility via the Access Request Tool (ART) navigating to this path using the steps below: Cisco Services > CSF > CSFPRD > Request Responsibility > Time and Labor Engine >Select appropriate responsibility     Select Cisco Services from the left hand menu     Expand ERP - Cisco Services and select CSF       Click on CSFPRD     Click on Request Responsibility from Child Resources       Scroll through pages until you find Time and Labor Engine (roughly page 4). Select Time and Labor Engine     Check the Request box for Cisco AS OTL Timecards for the <Operating Unit in which you physically reside>     At the Top Right of the page, click Submit for Approval Step 3: Your manager must approve your ART request. Step 4: Begin submitting timecards in DCP ... View more

U S:  Designates Enhancement (User Story)   DE:  Designates a fixed defect March 6, 2017 Release US5998 - Migrate Content review details from DCP 1.0 into Content discussions in DCP 2.0 US6552 - Retire DCP 1.0 Normalization and Analysis DE6062 - Fixed: Adding or Updating Workview List of Members returns a 'Can not save' error. February 25, 2017 Release DE6000 - Fixed: Filtering issues with Activity page List of Values DE5745 - Fixed: Issues with restore feature in Workview filter for the Delivery Management area DE5720 - Fixed: When searching for unassigned projects, the left hand pane menu does not always reflect the project that was searched for US6356 - Ability to search using a comma separated list in DCP DE6103 - Fixed: Activities due in 60 days are not always shown correctly when "Due Activities on my Projects" is selected. ... View more

  Previous Article Next Article  DCP Time Entry reintroduced the concept of templates in the November 2016 release. Create a Template The first step in creating a template is to populate a timecard in the format you would like it stored.  Include any projects and activities that you would like associated with the template, as well as entering any default hours that you would like to be stored in the template.  The Template is effectively a save of content of the timecard at that very moment. It is recommended that you include default hours, as you will always have a choice as to whether you paste the template to your current timecard with hours or without hours. Once you have populated the projects, activities and hours that you would like to be stored in the template, click the Save As Template icon that is found to the right of the current week identifier. One you click this, you will see "Save as New Template" header, with My Template highlighted.  Please enter a name for the template, and hit enter. The template will be saved. The template name can contain spaces, but it can not duplicate an existing template name.  Please be aware, that currently there is no way to rename the template after the initial creation, so if you wish to give it a particular name, you must do it immediately.  If you make a mistake, you can always load the saved template, re-save and provide a name, and then delete the original template by clicking the down arrow to the right of "Save as Template". Paste Template If you wish to load a template into your current timecard, you need to paste it in.  Paste from Template is an option found under the paste icon, which can be accessed by clicking the down arrow to the right of Paste. Clicking "Paste Options" will display the copied (or previous weeks timecard) as well as a list of "My Saved Template(s)". Beside each template, you will see an icon indicating whether you wish to paste the template WITH HOURS (indicated by the small clock in the lower right) or WITHOUT HOURS (indicated by no clock in the lower right). Click one of the two icons depending on whether you want the stored hours pasted into the timecard or not, and the window will close and the template items will be appended to your currently selected timecard. Delete any lines you do not wish on your timecard, as well as any duplicate project / activities, and fix any other errors - which would be indicated by the red underline.  You can then submit your timecard if you are finished. Delete Templates Clicking the arrow to the right of "Save as Template" will display all of your current templates under the Manage Template(s) header.  You can delete any of the saved templates by simply clicking the garbage icon to the right of the template name.  The garbage icon will display when you hover over the template name.   Previous Article Next Article  ... View more

You can access the properties of the activity by single clicking on the respective activity line as you would do in other areas of DCP. Please Note:  Due to a bug in the system, the Activity Name appears as a hyperlink, but it is not. Consequently, clicking on the activity name has no effect.  In order to open the properties, you must click anywhere on the activity line except the activity name. The Properties are divided into three sections:  Essentials, Progress and Resources. Essentials contain the overview of the activity details.  You can update the Activity Name or the Chargeable Flag on this tab.  No other fields are editable. Progress is where most of the updates will occur.  Here you can update the Activity Status to either Not Started, In Progress, Delivered, Pending, Completed or Cancelled. You can specify how much you have progressed on the task by entering the Percent Complete, reflecting how much work has been done versus what work is remaining. There are three date fields:  The Planned Dates reflects the overall planned start and stop dates for the activity.  The My Planned Dates reflects when you are committing to work on the activity.  The Actual Dates reflect the dates actuals were entered into the system against this activity. Earliest Charged Date and Latest Charged Date overall expenditures that have been logged to the activity. Resources is where individuals can be assigned to the activity as either the Primary Resource or as Contributing resources.  If a resource was associated to an activity when the resource assignment was made, it would display here.  If not, you can add the resource to the activity be entering their CEC ID, and then updating the Plan Start, Plan Finish and the estimated hours to work assigned to the resource. Please Note:  In order to log time to the project, they must be assigned and approved to the project.  Assigning a resource to the activity will not result in their assignment (and approval) to the project.  It will ensure that the activity appears in their Time Entry activity dropdown for the project, however. ... View more

After selecting Activities from the Delivery Management quick-select, you will see a list of all the activities associated with your projects.  This list will be filtered to "My Recently Updated Activities on my Projects" by default.  Further filtering will be applied as selected from the Left Pane filter, such as Workview. You have the option to select another pre-configured filter, or create your own custom filter by selecting the "Edit Table Configuration" icon to the right of the filter dropdown and creating a new filter configuration. To select the 'All Activities' preset, you must first make a selection form the Left Pane filter. Example select a project from your :Left Pane filter and the 'All activities' preset will enable. You can view the properties / details of the activity by single clicking on the activity line itself. Although the activity name appears hyperlinked, clicking on it will have no effect ... View more

(This document is being constantly updated, so please check back often) General | Content Management | Time Entry | Resource Management | MCC | Activity Management   General   Q.  DCP 2.0 isn't working properly / 'x' isn't working well / I can't see Time Entry in the menu.  What do I do? A.  Please ensure that you are not logged into both DCP 1.0 and DCP 2.0 at the same time.  Also, ensure that you are not logged into a development environment that has SSO authentication.   If neither is true, and you are still experiencing issues, it is recommended that you clear your cache, exit your browser and reload DCP 2.0. We have had reports of certain items working better in Firefox than other browsers.  If you encounter issues with DCP 2.0 in a particular browser, please try accessing the functionality via another browser and see if this solves the problem.   We are working to solve the various browser related incompatibilities   If you are experiencing issues using Internet Explorer v11, or other IE / Edge versions, it could be a result of compatibility settings being on.  To disable compatibility settings, click the setting icon (Cogwheel in the upper right), select Compatibility View Settings from the menu.  If you see that cisco.com is listed under "Websites you've added to Compatibility View", then simply select cisco.com from the list, and click remove.  Also, uncheck "Display Intranet Sites in Compatibility View" if this is checked.  Click "Close" and reload the browser.   Q. Where can I get DCP 2.0 training? A.  Most training material is linked to the DCP 2.0 Jive Page.  You will find overview presentations, as well as recorded demos such as the training session on August 12th (Password: jFCrzQgS).  The overall training roadmap can be found on AS Training Central.   Q. Has my DCP 1.0 content been migrated to DCP 2.0? A. Both DCP 1.0 and DCP 2.0 share the same data tables, so migration wasn't actually necessary.  All of your content, including Work Views are visible in DCP 2.0.   Q.  How do I navigate in DCP v2? A.  Please check out this quick start quide.   Q.  Where has Resource Management gone? A.  Resource Management has moved under Delivery Management, and identified with the actor icon.   Q.  I have my preferences (default workview / default page) set to Last Used, but it isn't showing my last used workview or functional area when I log back in.  Why not? A.  Your Last Used selection is committed to the database when you log out of DCP, or when the browser times out.  Unfortunately, it is not committed when you close DCP by closing the browser / tab.  In order to save your last used workview / page, please click logout when done with your session.   Q.  How do I save?  I don't see a Save Button. A.  DCP has employed the use of auto save throughout the tool.  In all cases, changes to the properties of content, time entry time cards, and resource and activity properties are saved automatically.  When you have made a change, you can simply click the X of the properties box to close and continue working (or in the case of Time Entry, close the browser or move to a new functional area)   Q.  What security and data protection measures are implemented with DCP? A. Extensive measures are implemented for Security and Data protection in DCP, both technical and other. This article summarizes the measures taken.   Q.  Where can I provide feedback? A. You can provide comments and suggestions on our InTouch page.  This is also linked to the Feedback Icon in the DCP 2.0 menu.   Q. I have other questions and I don't see an answer in this FAQ.  Where can I raise it? A. If you feel there is a technical issue occurring, you should raise a support case.   Content Management   Q.  I don't see all of my documents.  Where are they? A.  There is not a preset filter that allows you to see 'all documents' out of the box.  However, that can easily be created by creating a custom table configuration where you select "Select All" under Project ID.  Name this configuration as you wish, ie, All Content, and then exit the custom table configuration page.   Q. I invoked the 'All Content' filter and then applied a column filter. However, I am seeing only a partial list of content items. I know for sure that there are more content item and I can see them in DCP 1.0. How can I see the full list in DCP 2.0? A.  This may be due to client-side-filtering wherein the column filter gets applied only to the records that DCP has already pulled from the database. This has been implemented to improve performance time. You can click on the 'efresh' button towards the top right corner of the table grid to initiate a server-side-query and DCP will pull the records afresh from the database per the left pane filter, the current table configuration selected and the current column filters applied.   Q.  I added a new content item, however, it did not get assigned a content ID. Why did this happen and what should I do? A. This is likely because you may have reserved content IDs that have not yet been used. You can edit the content row to add one of your reserved content IDs to this content item. DCP will start assigning content IDs to newly uploaded content items after all reserved content IDs have been used up.   Q. I see my content item on the screen. How do I make updates to it? A. You can update an existing content item by single clicking on the content row (anywhere except the content name). This would open up the properties pane. You can update the editable fields on the various tabs on the properties pane.   Q. How do I make updates to my content items without getting into the properties pane? A. You can also update an existing content item by double clicking on the content row. This would put the content item in 'inline edit' mode and underline the editable fields, which you can update as needed. A word of caution, though- in inline edit mode, you can only update the fields that are visible on the table grid. Editing via properties pane, mentioned above, would let you update additional fields as well.   Q. I submitted an approval request to an internal approver 5 minutes ago. However, the approver has not yet seen the email notification. I have not see my own'[Copy of]' email of the approval request either. The content needs to be approved right away. What should I do? A. The email notification can take up to 15 minutes. However, the notification would already be available under 'Action Requests' button on the approver's screen, and she/he can approve from there.   Q. The external approver has not yet received the notification email to approve my content. He/she can't see it under 'Action Requests' either. How can I ensure that the approver does receive the notification so he/she can approve the content? A. Please make sure that all internal approvers have already approved. Only after that would the external user be notified to approve the request. The email notification may take up to 15 minutes to be initiated. If the content needs to be approved immediately, the approver can refresh his/her screen, click on the 'Action Requests' button, and click on the hyperlink in the notification to approve the content.   Q.  I cannot see where I initiate a review process like I could in v1.  Where do I do this? A.  The review process was replaced by the discussions feature.  You still enter the names (or select a contact list) of those you wish to be involved in the discussion, and they will be notified.   Q. Which are the valid file extensions for files that can be uploaded into DCP? A. The valid file extension are- "mpp","visio","efx","mpt","url","raw","msg","zip","vsdx","bin","txt","xlsm","docm","doc","xls", "docx","xlsx","ppt","pptx","onepkg","pdf","text","richtext","html","jpeg","jpg","gif","tiff", "png","csv","eml","htm","rtf","tif","vsd","xml","bmp"]'     Time Entry   Q. Time Entry isn't showing up in DCP 2.0 A. You may not have requested access to Time Entry.  Please follow the following instructions: Getting Access to Time Entry   Q. The project I need to enter time too is not in the drop down list. A. Time entry only knows the projects in which you have an active assignment in order to display in the project list of values.  If you were not assigned to the project, or the current time card week is outside of your active dates, the project will not appear in the drop down list.  The project selection allows you to enter the specific PID ID that you need to log time too by typing the PID ID in the project field.  Once you have typed it, hit enter and the project name should appear, as well as the customer name.  You can not also select an activity.  IF you were not assigned, it is highly likely that only the exception task will be available to log time.   Q.  I click on "Show All Activities" under the activity drop down, and nothing shows.  I come back later, and they are all there.  What happened? A.  Many projects have a large list of activities.  In order to facilitate this, and ensure that people are not forced to wait until the large list loads, it was decided that it would cache the list in the background. This was done more as a time saving feature.  You have the option of waiting for the list of activities to appear, or if you have a large activity list, click show all activities, continue working on other parts of the time card, and then return to complete this line.  The activities are cached so that they will be there when you come back to the line.  Adding another activity from the same project will not have the same waiting period, as the activity list has already been cached.   Q. I clicked Submit Timecard, but it didn't submit / The system is not letting my submit my timecard.  What do I do? A. Ensure there are no errors on your timecard.  Errors will be highlighted in RED and must be resolved prior to submitting your timecard.  Errors will autosave, so you can fix them at another time, but they must be fixed to submit.   Q.  I can't see the time allocated to an Activity in v2.  Where is it? A. The time allocated value can be seen as the second value in the Effort Actual / Plan column.  The actual and plan values shown immediately on the line can be attributed to the activity.  If you hover over the value, you will see the project level actuals vs plan.     Resource Management   Q.  Where did the Resource Management section go? A. Resource Management has been merged with Delivery Management.  In this space, you will find sub headers for Project Summary, Activity Management, Resource Management and MCC. Resource Management is the function indicated by the symbol to the right.     Q. My request is stuck in submitted status, and the name of the approver is blank.  What do I do? A.  This can be caused by a number of different scenarios, the most common being that there was a manager change while the resource approval request was in motion, and it was not approved prior to the change.  If this has occurred, you can either wait until the request times out, or reach out to the allocated staffing manager to help you.  You can identify the staffing manager by hovering over the status, and contacting the individual identified in the staffing manager field.   Q. Why am I unable to edit my resource request / assignment? A. The main reason that you may not be able to edit a request is that the request is in "Request Staffing" mode, or it has been submitted for approval.  In the former scenario, if you need to edit the request you will need to withdrawal the staffing request, which will allow you to edit the request.   In the latter case, a resource request that has been assigned to an individual and submitted for approval will either need to be approved or rejected before the request can be updated.   Q. I am a Project Manager and I can no longer access my project.  What happened? A. This will occur when the Project Manager is not assigned correctly.  A Project Manager is expected to be associated to the project as an unscheduled Project Manager and scheduled as a Work Manager.  This occurs when the project manager is updated via the Project Summary page.  If someone makes the Project Manager schedulable in Oracle Projects, they will inherit an end date from the project, and consequently, will lose access after that date has passed.  Unfortunately, once the Project Manager record is altered to be scheduled, it can not be undone.  If you are locked out of the project, you must contact a project admin to fix the assignment or open a case.        Q. Can I see the actual hours a resource has logged to the project? A.  You can see the actual hours a resource has logged to a project, but the field is not displayed by default for performance reasons.  In order to see the actuals, on the resources tab, first create a custom view by clicking "Edit Table Configuration",  then add a new configuration by clicking on the "+" icon.   You will now have a new configuration which you can determine what fields that you wish to see (or not see).  Select the "Actual Hours" from the list.  Note, you also have the option to add AS-SOLD hours, AS-SOLD Cost and Actual Cost in addiion.     MCC   Q. Where can I send an MCC for my deliverable? A. MCC can be found under Delivery Management.  It is identified in the function menu by the symbol to the right.     Activity Management   Q.  Where do I find the activity management? A. Activity Management is found under Delivery Management.  It is identified in the function menu by the symbol to the right.   ... View more

Note:  If you cannot see Time Entry on the dropdown, this means that you have not fulfilled the requirements to get access.  Please follow the following instructions: Getting Time Entry Access   Previous Article Next Article  ... View more

Quick Start The following will provide a quick overview of the new DCP environment.  For detailed information, please see the remainder of the guide. ... View more

Change Staffing Owner The Staffing Owner defaults to the Primary Queue Member.   This can easily be updated on the staffing tab of the request properties. 1. To update the Staffing Owner, open the Properties panel by “Single Clicking” on the record in which you want to update the Staffing Owner. Using the Navigation Arrows found in the properties header, scroll to the right until you see the staffing tab. Click to select Staffing. You will see a field for Staffing Manager.  Please select the appropriate staffing manager from the list of values. Note:  Only those with staffing responsibility will display in the List of Values. ... View more

Create Direct Assignment You can still create a direct assignment on a project by clicking the + in the upper right corner of the table. This will bring up a new resource assignment request.  You will need to populate the Essentials tab at minimum, including the Person’s name, Start and End Dates, and allocation. When you have completed the assignment form, you can submit the assignment for manager approval (or simply approve if prior arrangements have been made) using either the approve or submit for approval buttons: NOTE: Enter the person’s name using his CEC ID.  This is the most reliable method of getting the correct resource. ... View more

Request / Assignment Properties A Resource Request or Assignment within your queue contains all the information regarding the resource request or assignment.  In DCP 2.0, most information can now be found in the properties area under each request. Attributes of the Request / Assignment Essentials The essentials section contains all of the mandatory aspects of the resource request, including the project information, the role requested or assigned, the role description, start and end dates, effort and job description.  Any activities that were associated will be listed.  If the item is an assignment, the name of the resource will also be displayed. Competencies [Request Types Only] List of competencies needed or desired to perform the work Additional Details All of the request information that is not considered mandatory will be found on the Additional Details tab.   This includes Location, Onsite Requirements, and Travel Requirements. Linked Content If the requester associated any documentation to the request, such as Statement Of Work (SOW), it will be found on the Linked Content tab. Staffing [Request Types Only] Information specifically tailored to the staffing organization, such as the staffing organization, the staffing owner, working owner.  This is where you can capture comments about the resource request. View History View History contains a record by record account of any changes to the resource request, starting at the date the resource was created.   A record will be created when any of the following events occur: Change in Status, Change in Staffing Owner, Change in Sourcing Organization, Change in Working Owner Note:  The resource history capability was introduced in late 2015, so any history prior to this period will not be captured. Escalation Details [Escalated Requests Only] View the escalation details of the selected request.  Project Details The main information regarding the project can be found on this tab, including the project description, project manager, delivery manager, engagement type, project status, theater, country, project dates, project sales order numbers, deal id information, and deal price. ... View more

DCP 2.0 allows you too see a lot of the information through the use of mouse-overs.  The following describes some of these mouse-overs. Working Owner Hovering over the Working Owner Name will provide contact and presence information regarding the working owner. Project ID Hovering over the Project ID will give you the high level project details such as the Name, Description, Project Area, Type as well as Customer.  It will also display the Project Manager with links to their jabber chat, email and telephone details.  WebEx integration will be available in the future. Requirement ID Hovering over the Requirement ID will provide details information regarding the Resource Request, such as the creation date, who last updated the request and when a resource is assigned, it will show associated assignment ID's. Status Hovering over the Status will provide detailed status information about the request, such as who requested (and their contact details), when it was requested, as well as the Queue that the request currently belongs and the currently assigned Staffing Owner. ... View more