I mean the IM server you used. If your company use cisco Jabber, you need to deploy cisco IM&P server.

What server are you using?

Jabber 11.9.1

You should click button "Copy room link" to get room id. You will get the following id. im:test582121922919229@conference-1-standalonecluster.alpha-cup.cisco.comAnd then when copy it to the user field, you should remove im:And copy test58212192291922...

please remove this line and try again.return process.exit();