Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I´m trying to change user status in CISCO LAB (contact center) by sending xml message: <User><state>READY</state></User> to http://10.10.20.60/finesse/api/User/1000 but the status is not updated! I´m able to get status info with sucess using the rest...