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Hi all, I have an RV345, and have upgraded the firmware on the primary image to the 1.02.xx build as of now. In looking at the options currently on the router, I can load up the 1.02 build or the original 1.01.xx build that the router shipped with. N...
When I tried to register for Smart Net Total Care (i.e. after clicking the "Register" button on the SNTC Portal User Registration page), I received the following message and haven't been able to get past it to register: "We encountered an error while...
Hi Jo, Thanks for your reply, it sheds so much light on why this feature exists, and is really helpful since I couldn't find any documentation on how it worked. This is great. I'll have to save the URL to this thread. I have one follow up question fo...
Hi, Thank you. I'm aware of the upgrade procedure and appreciate your reply. The RV model does support two firmware images, at least as of a newer version than you may be aware of. Please see the URL below of the emulator on the Cisco site, as well a...
Working with technical support lead to the identification of an internal issue. This issue was reported to me as having been fixed, and an account was created for me by tech support. All works now, but I'm unsure if the initial issue was ever fixed (...
Hi Suchita, Thanks for the suggestion! I went ahead and tried the link you posted and unfortunately I received the exact same result just now and get stuck at the same page. Good note re company domain email. Unfortunately, the company I work for doe...
