Hi,We're deploying new CSPC 2.11 to replace the current older version.  After assigning IPv4, when browse to the collector via HTTPS for the first time, it does not prompt to create a fresh admin's password.  Instead, we got the login screen and can'...

Hi,We run into this error below when trying to update our SNTC collectors.  We have confirmed the collectors can access the Internet just fine.  What are other requirements in order to perform the upgrade in CLI?"execute % Error occurred while execut...

Hi,We have recently replaced couple of our switches, using same hostname, IP address and credentials for the new devices.  SNTC collector is able to discover the new devices.  Collector did upload new data to SNTC portal as scheduled.  Problem is the...

Today, we just noticed our SNTC portal is broken.  We can log in to the portal, but every page we navigate to is blank.  We have tried in different browsers, cleared cache and incognito.  None seems to work.  We need help getting the portal contents ...

Hi,How do we reset the cli root and admin user for a CSPC collector?Thanks,Phong Nguyen