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Marvin,First, thank you so much for taking the time to try to help us resolve our issues. We are still waiting on a response from TAC. You said:"It sounds like your cisco.com userid is not associated with the Smartnet service contract that includes...
We have precisely the same issue. It is not clear how we are to obtain either the FireSight software or the Sourcefire licenses for our new pair of ASA 5525s. Both PAKs insist we need license key from defense center but we are blocked from downloadin...
