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I've gotten this message a couple of nights recently:GraywarePattern : Pattern Update: The download file was unsuccessful for ActiveUpdate did not receive a return code from the patch process. The update process may have terminated abnormally. The pr...
Thank you for the instructions. I am a little uncomfortable with doing this myself, so I probably will put in a support. I can do the first five steps you gave, but I cannot seem to get to a command prompt in order to move around the file system, so...
We are running software version: CSC SSM 6.3.1172.3. The virus pattern and anti-spam patterns were downloaded and instaleld successfully, it was just the Grayware Pattern with the problem.
