Hello Guys, please I need your help about a problem at my Wireless network environment. SInce i delivered my solution I can´t see AP Heatmap coverage on the Maps/floor. I´ve been trying a lot of things but without luck. I´m using Dynamic Heatmaps but i changed to static without luck.
Well, everything is running fine, just Heatmaps doesn´t work. I changed antennas type to another models, without luck too.
Infact I have no idea what´s happening with environment, the integration between WLC and NCS is OK, I can see "status Reachable and
Managed and synchronized.
Guys, if u have any idea please let me know, i need get rid of it. I have the same environment with WCS and Wism and is working fine without problem.
===> Site´s device version <===
NCS Version: 1.1.0.58
WLC 5508 Version: 7.2.103.0
AP Models: AIR-CAP3502E-T-K9
Antenna Type: AIR-ANT2422DG-R "b/g/n and AIR-ANT5135DG-R "a/n"
AP Mode: Flexconnect
Country: Brazil
Compatibility Matrix
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
Thank you very much.
Fabio Jorge Amorim