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ACE 4710 Device Manager - Connection errors

kannasama
Level 1
Level 1

Hello,

We have an ACE 4710 appliance currently running version A5(1.2).  We are seeing issues when connecting to the Device Manager GUI that can be reproduced in IE, Chrome, and Firefox.  The problem we're running into is that several visual elements are breaking, or not being loaded properly, and it appears that this is due to fallbacks to SSLv3.  Which Chrome 39, Google has effectively disabled fallback to SSLv3, which is part of the issue.  If we attempt to refresh the page when the errors occur, it usually loads fine, but it'll frequent switch between working and not working.

My question is, is there any way that we can configure the Device Manager GUI to not use SSLv3, and use TLS 1.0 instead?  Alternatively, is there a version where SSLv3 is disabled for the Device Manager GUI specifically?

1 Reply 1

TIM JUDGE
Level 1
Level 1

SSL3.0 is disabled in A5(3.1b) and A5(3.2) A5(3.1b) was released in late November 2014 and A5(3.2) was released in April 2015

https://software.cisco.com/download/release.html?mdfid=281222179&flowid=151&softwareid=282775307&release=A5(3.1b)&relind=AVAILABLE&rellifecycle=&reltype=latest

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