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Activity in Technology and Support

Cisco AP 9166I-ROW all radios down | South Africa domain

Hello, I have a Cisco wlc 9800 running on 17.9.6 and it's working fine. Once I'm upgrading to 17.12.3 or 17.12.5 or 17.15.3, all Radios are down on 9166I-ROW APs. There is one outdoor AP 9124 which is working fine on those IOS version. 9124AX has -E ...

Access Firepower 3110 CLI and GUI with FMC - NO FDM

Hi guys, i need your help because, despite various posts and documentation, i still can't figure out how to access the CLI of two Firepower 3110 devices (FTD). Over the past few months, I installed 2x Firepower 3110, correctly configured the manageme...

Call recording

Anyone using a third party vendor for call recording. If so, who are you using and better yet do you recommend them?

Exclude / Whitelist source IP in SCA from Alerts

Hi, I can't find a proper way to exclude a vulnerability scanner IP from alerts in SCA.  One possible way to solve this (I guess) is to add entity groups for source IP and destination subnets. Afterwards select these entity groups in an Internal Conn...

YZ2 by Level 1
  • 89 Views
  • 3 replies
  • 0 Helpful votes

[SOLVED] CMS Recording Notworking

Hi every body.I have a CMS VM (Call Bridge) and a CMS VM (Recorder). I have already configured CMM access to CMS API. I can add participants to the meeting but can't start a record. I understand that:1, I just need license on the CMS VM (Call Bridge)...

Hien Dinh by Level 1
  • 567 Views
  • 1 replies
  • 0 Helpful votes

ACI Simulator Sandbox Daily Issue

Does anybody know how to go about getting the ACI simulator reset? I've been using it consistently for the last few days but every morning it seems to go in a strange state. The login UI is presented but authentication doesn't work. The API is also u...

Resolved! Is Trunk Native Necessary?

We have a switch at my job that we are updating.  The old switch is a Cisco Catalyst 3750 48-port and we are upgrading to a Cisco 9200 48-port.  My concern is what will be the new configuration on our fiber uplink port back to our main server.  I und...

vondoom2 by Level 1
  • 168 Views
  • 7 replies
  • 0 Helpful votes

Firepower 1120, is Cloning original SSD working ?

Hi there, I´m quite noob with the device, but we have here  Firepower 1120, one has an SSD 240GB with operating system, the other one doesn´t have the SSD in. The question is, can i clone the original SSD to an other one and put it in the second Fire...

Resolved! Abandoned Call Report

We'd like to run a report that lists all the calls that were missed today. This should allow us to call these people back ASAP. The "Abandoned Call Detail Activity" report in UCCX Historical Reports only lists the calls that we not answered by agents...

Two agents - Same Customer call

We have an issue where 2 seperate receive the same customer call.  The call connects to both agents at the same time.  We are on UCCE 10.5.  Extensions are different. Logins are different. Agents are, however, skilled in the same agent group.  Any th...

paulafdx by Level 1
  • 1446 Views
  • 6 replies
  • 0 Helpful votes

Resolved! Catalyst 9800-CL WLC - Radius call-station-id and NAS-ID

Hello all, is there a way to configure Radius - call-station-ID and NAS-ID from the GUI of the WLC? I found this guide https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/17-9/config-guide/b_wl_17_9_cg/m_radius-call-station-identifier.html...

XSI/CTI and OCI-P XML Schema for BroadWorks R26

Hi,Can we get the XML schema and documentation for XSI/CTI Interface and OCI-P Interface for Release 26 of BroadWorks please?URL will be helpful, so we do not have to post questions in the future.I checked the URL https://developer.cisco.com/docs/bro...

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