CSM reloads every month

[Zarahelll]

Good morning to you all

I'm detecting a very weird behaviour on my CSM's...for some reason my Active CSM reloads on its own every month...there are no specific logs after the reload, there's no weird processes occuring on or over the equipment, there´s no special traffic passing through the CSM (60 ou 70 Mb max), and once or twice a month it reloads on its own...

I have a CSM-S Software version: 4.1(3)

I know there were some issues regarding NTP settings with this version, but I´ve corrected it.

Has anyone ever saw this behaviour before? Any ideas?

Thank you.

[kannan.st]

Hi,

We faced the same issue due to memory leakage.

Can you check the history of memory usage?

Regards,

Kannan.S.T.

[Zarahelll]

S.T. kannan

Thank you for your reply

Just yesterday I had 2 reboots from my standby CSM.

I checked my memory statistics history, and in the last 72 hours:

100                                                                       
90                                                                       
80  ######################################################################
70  ######################################################################
60  ######################################################################
50  ######################################################################
40  ######################################################################
30  ######################################################################
20  ######################################################################
10  ######################################################################
    0....5....1....1....2....2....3....3....4....4....5....5....6....6....7.
              0    5    0    5    0    5    0    5    0    5    0    5    0
         
                   Free memory per hour (last 72 hours)
                  * = maximum # = average

Always around 80% of free memory...I don´t believe it´s a memory issue.

[Zarahelll]

Anyone?

New ideas?

Here´s the log of when a reboot happens:

Jan 11 01:12:16: %SNMP-5-MODULETRAP: Module 12 [Down] Trap
Jan 11 01:12:16: %C6KPWR-SP-4-DISABLED: power to module in slot 12 set off (Module not responding to Keep Alive polling)
Jan 11 01:12:16: %OIR-SP-3-PWRCYCLE: Card in module 12, is being power-cycled off (Module not responding to Keep Alive polling)
Jan 11 01:14:07: %DIAG-SP-6-RUN_MINIMUM: Module 12: Running Minimal Diagnostics...
Jan 11 01:14:09: %SNMP-5-MODULETRAP: Module 12 [Up] Trap
Jan 11 01:14:08: %DIAG-SP-6-DIAG_OK: Module 12: Passed Online Diagnostics
Jan 11 01:14:10: %SVCLC-5-FWTRUNK: Firewalled VLANs configured on trunks
Jan 11 01:14:11: %OIR-SP-6-INSCARD: Card inserted in slot 12, interfaces are now online
Jan 11 01:15:12: %SVCLC-5-FWTRUNK: Firewalled VLANs configured on trunks
Jan 11 01:15:13: %CSM_SLB-6-REDUNDANCY_INFO: Module 12 FT info: State Transition Init -> Standby
Jan 11 01:15:13: %CSM_SLB-6-REDUNDANCY_INFO: Module 12 FT info: State Transition Standby -> Active
Jan 11 01:15:13: %CSM_SLB-4-REDUNDANCY_WARN: Module 12 FT warning: FT configuration might be out of sync.
Jan 11 01:15:19: %CSM_SLB-6-INFO: Module 12 info: config reload completed successfully.
Jan 11 01:15:19: %CSM_SLB-4-REDUNDANCY_WARN: Module 12 FT warning: FT configuration back in sync