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Password recovery NME-502

cooper_69
Level 1
Level 1

Hi,

I have a NME that out of the box had a hostname and default login credentials changed (admin:default)

I have been trying to recover/reset to factory default the module to no avail. This router is not in production yet so no CMS.

How can I recover?

Thanks in advance.

Rich

2 Accepted Solutions

Accepted Solutions

Bhavin Yadav
Cisco Employee
Cisco Employee

Hi Cooper,

Did you try following command:

service-module integrated-service-engine reset

This should reset the module to factory reset.

You may want to try this one: Recovering a Lost Administrator Password

Regards.

View solution in original post

ahskhan
Cisco Employee
Cisco Employee

Hi Rich,

You can use below link to recover password / bypass authentication on NME. Thanks.

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v431/configuration/guide/maint.html#wp1105354

Ahsan

View solution in original post

4 Replies 4

Bhavin Yadav
Cisco Employee
Cisco Employee

Hi Cooper,

Did you try following command:

service-module integrated-service-engine reset

This should reset the module to factory reset.

You may want to try this one: Recovering a Lost Administrator Password

Regards.

Hi Bhanin,

yes tried the reset and no joy BUT the recovering lost admin password was spot on.

thanks,

Rich

ahskhan
Cisco Employee
Cisco Employee

Hi Rich,

You can use below link to recover password / bypass authentication on NME. Thanks.

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v431/configuration/guide/maint.html#wp1105354

Ahsan

Hi Ahsan,

Your advise was spot on...thanks

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